We had a fun episode this afternoon. Amy went to print a FedEx shipping label on her shiny new laptop running Vista, and got this error:
Cannot find
‘file:///C:/Users/Amy/AppData/Local/Temp/Low/TCQM46RH.htm’. Make sure
the path or internet address is correct.
I did some Googling and found a lot of people with that same error.
In Vista, IE7 runs in a sandbox to keep errant downloads from touching important system files. Sometimes, though, it needs a way to break out of that restricted environment, which is why there’s a “Low” temporary directory with “low” security. Since it lives in the temporary directory, this directory can get erased by Windows’ own Disk Cleanup tool.
To replace the “Low” directory and fix the problem, first re-create the “Low” directory. At the command prompt, type:
mkdir C:\Users\%userprofile%\AppData\Local\Temp\Low
Then, tell the operating system to lower the restrictions on it:
icacls C:\Users\%userprofile%\AppData\Local\Temp\Low /setintegritylevel (OI)(CI)low
Alternately, you can turn off Protected Mode in IE and restart your browser. But, this should only be considered as a last resort, as you’re removing an important security function.
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